Naomi Palmer Wins Silver in ‘Team Player of the Year’ Category
Naomi Palmer, one of FICO’s fraud consultants, has been recognized for her outstanding contributions and efforts with a silver award for ‘Team Player of the Year’ at the 2022 Women in Credit Awards, sponsored by Credit Strategy. The winners were announced at a black tie ceremony on September 21 in London.
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FICO’s Naomi Palmer won a Silver Award at the Women in Credit Awards. (Photo: FICO)
With just seven years in the UK credit industry, Naomi Palmer is making a tremendous contribution not only to FICO, but to the success of our clients in EMEA and around the world in fighting fraud and protecting their clients. Naomi has supported over 40 FICO clients in the UK, Nordics, Central and Eastern Europe, Africa, North and South America.
“I think it’s extremely important to understand each client’s specific needs and environment,” Naomi said, who joined FICO from Barclays Bank. “If you come from a large UK bank, it is common to have strong views about how fraud should be managed and operationalized. But banks from other regions, or other sizes , are not always comparable. You really have to listen to what each client needs, what their capabilities are and help them take them to the next level.”
As a Fraud Consultant at FICO, Naomi brings a deep understanding of not only fraud management practices, but also the technical aspects of anti-fraud software. For example, it has developed a ruleset for Merchant Acquisition Fraud that helps FICO banking customers detect both first-party and third-party fraud.
“Naomi has helped banks navigate both regulatory mandates and complex internal landscapes while meeting the demands of unique payment challenges,” said Matt Cox, head of FICO in Europe, the Middle East and Africa. “For example, she has helped banks in India and South Africa adjust their anti-fraud systems to monitor new payment platforms in real time to ensure they prevent fraud while building inclusiveness. financial.”
The Women in Credit Awards, now in its fifth year, is the only program in the UK credit market that champions the role of women across the credit and financial services industry, celebrating and encouraging diversity to have wider impact on the industry. Last yearFICO’s Michelle Beetar won the Team Leader – Non-Creditor category, and Cecilia Fernandez of Cordoba won silver in the Transformation of the Year category.
FICO has many programs that support and promote women in its workforce, including the [email protected] employee resource group, designed to enable structured sharing of information/experiences, education, and professional networking. Last year, [email protected] produced a award-winning video on the importance of diversity in analytics. This year they created a video that focused on the importance of breaking the bias in credit scoring.
FICO (NYSE: FICO) powers the decisions that help people and businesses around the world thrive. Founded in 1956 in Silicon Valley, the company is a pioneer in using predictive analytics and data science to improve operational decisions. FICO holds more than 200 U.S. and foreign patents on technologies that increase profitability, customer satisfaction and business growth in financial services, telecommunications, healthcare, retail and many other industries. With FICO solutions, businesses in more than 120 countries are doing everything from protecting 2.6 billion payment cards from fraud, to helping people get credit, to ensuring that millions of planes and rental cars are in the right place at the right time.
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