Aramark Corporation and its profits on people policy


Student workers at the Strozier Library Starbucks have sounded the alarm over working conditions under Aramark. The controversial catering provider that has been widely critical several times before, has been accused of abuse that his employees grew tired of.

Some of the restaurant workers under Aramark pointed out that although the Starbucks business announcement plans to raise their minimum wage to $15 in October 2021, those working under Aramark only received a 50-cent increase in their wages from the original $10. I find it quite strange that employees of the Strozier Library Starbucks are paid less than those who are not under contract with Aramark while doing the same work.

One employee in particular noted that since the start of the COVID-19 pandemic, none of the workers have received hazard pay despite seeing customers from across the FSU campus daily. Under Corporate Starbucks Politics, hazard pay is to be extended to employees for up to 14 days if they have been exposed to COVID-19. This was not offered at all to workers at Strozier Starbucks – which is under contract through Aramark. They also said that despite recommendations from the Centers for Disease Control and Prevention (CDC) and FSU KN95 Masks to combat the latest wave of the Omicron variant of COVID-19, they have only received shoddy cloth masks, which have been reported be less effective against the Omicron variant of COVID-19. The employee, who wished to remain anonymous, said he bought KN95 masks with his own money in order to “at least feel a little safer at work”.

Another issue raised was the lack of training they received. Under Aramark, employees would receive no formal training, they are simply thrown into the work environment and expected to learn on the job. Another worker, who also preferred to remain anonymous, said he had to find out about the job by interviewing other workers, while another added to this by saying he had to search for information on Google in real time to answer any questions he had. When I spoke to employees who worked at Starbucks locations that weren’t under Aramark, but rather through the company, I found out that they were actually supposed to receive two weeks of training before to start working. This is in stark contrast to the story another employee, who also chose to remain anonymous, told me in which they told how they were told to train another employee on their second day on the job. . I find this task entrusted to someone with so little experience to be highly irresponsible and reckless.

Another problem that was repeatedly mentioned was a serious lack of staff. Often, the employees of this establishment find themselves in shortage of manpower during their respective shifts. One particularly shocking story that another employee, who also wished to remain anonymous, told me involved another colleague on his day off.

According to the employee I spoke to, they said the co-worker “saw how busy the line was so she came over to our side and started making untimed drinks without pay because she saw how understaffed and supported we were, so we had a barista in pajamas making drinks, unpaid, untagged to help us deal with how overwhelmed we were. a violation of labor laws and, quite frankly, a failure on the part of Aramark.To hear that something like this has been allowed to happen on campus shows a lack of care for its students providing their labor.

Aramark came under fire repeatedly for their controversies over racism and their use of prison labor. A particular example performed at New York University, during which Aramark endorsed a menu including Kool-Aid and watermelon to serve in honor of Black History Month. For this reason, NYU decided to terminate their contract with Aramark. However, this is not the first time this has happened. Exactly the same incident also took place at Loyola University Chicago.

Aramark too uses prison labor to pack and prepare food provided in prisons. In these same prisons, the food that Aramark provided them had maggots in it, which called into question their contracts. Despite all of this, FSU still allows Aramark – a company that participates in modern slavery and provides horrible quality food – to feed our student body. Employees of the Strozier Library Starbucks find all of this, in conjunction with the abuse they face, to be their breaking point. I am inclined to agree with them.

Looking at all of this damning information, it calls into question the morality of FSU and their decision to keep their contract with Aramark, despite their treatment of student workers and the company’s many controversies. The actions that have been exposed by Aramark are truly deplorable and beg the question: is money worth more than your students?


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